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About us

Why choose Kaiser Permanente? Because health isn’t an industry. It’s a cause. Kaiser Permanente was founded on the radically simple idea that everyone deserves the chance to live a healthy life. That’s why you can find high-quality care and coverage in one place. As a member, you’re at the center of everything we do — from pioneering new ways to treat cancer to building useful tools that make it easier to stay on top of your health. We’re all in this together. And together, we thrive.

Areas We Serve:

Generally available in CA, CO, DC, GA, MD, VA, OR, and southwest WA

Connect With Us

CA: 24/7 except major holidays
CO: Mon - Fri: 8:00 a.m. - 6:00 p.m. MST
GA: Mon - Fri: 7:00 a.m. - 7:00 p.m. EST
DC, MD, VA: Mon - Fri: 7:30 a.m. - 9:00 p.m. EST
OR and WA (Vancouver/Longview area): Mon - Fri: 8:00 a.m. - 6:00 p.m. PST

Phone Number


CA Post-enrollment: 1.800.464.4000
CO Post-enrollment: 1.303.338.3800
GA Post-enrollment: 1.404.504.5712
DC, MD, VA Post-enrollment: 1.800.777.7902
OR and southwest WA Post-enrollment: 1.800.813.2000



Why us?

  • Smarter, more personalized care. High-quality care starts with passionate caregivers working together for you. A doctor who gets your jokes. A nurse you know by name. At Kaiser Permanente, we believe great care is built on personal relationships. That’s why you can choose or change your doctor at any time. And it’s why all your caregivers are connected on our electronic health record system — so they can work together to keep you healthy.
  • A simpler, seamless experience. Get care when and where you want it – including from the safety of your own home. Call a nurse on your lunch break. Use your smartphone for e-visits or video visits, to email your doctor’s office, schedule routine appointments, and check most lab test results in our app. And since you drive enough already, we offer many services under one roof at many locations. You can often leave an appointment and pick up a prescription at an on-site pharmacy.
  • Real value for you and your family. Care and coverage built to save you time and help keep you healthy. From digital tools for managing your health on the go, to personal touches like a doctor you know and trust, you just get more with Kaiser Permanente. And because we’re a nonprofit, your health care dollars go directly towards projects that matter – like groundbreaking research, state-of-the-art facilities and health technology, and community services that improve the lives of our neighbors
  • Better care for healthier outcomes. We work hard to keep you healthy. But if you do get sick, your care team works even harder to help you get well. As one of the nation’s largest multispecialty groups, our expert care teams collaborate across specialties to deliver quicker diagnoses and more efficient treatment for faster recoveries. Hopefully you’ll never need care for something as serious as cancer or heart disease — but if you do, Kaiser Permanente is a great place to be.
  • Excellent care when you’re expecting. We have everything you need to give your baby a healthy beginning — from highly trained doctors, nurses, and midwives, to family birth rooms and Baby-Friendly hospitals recognized for outstanding breastfeeding support. In fact, 7 out of 10 babies born at Kaiser Permanente are exclusively breastfed during their stay — and breastfeeding can lead to fewer illnesses for your newborn and a stronger mother-baby bond.

Connected care makes your life easier

We combine care and coverage - which makes us different then your other health care options. Your doctors, hospitals, and health plan work together to make getting the right care more convenient.

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Virtual Benefits Fair Video

A better experience from the start. We guide you through each step of joining Kaiser Permanente, so you can start getting the care you need in no time - Click for video.

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Making the switch is easy

Thinking about joining but coming from a different plan? It's simple to get started with your new plan - and we're here to walk you through it.

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Healthy Resources Guide

Good health goes beyond the doctor’s office. Here are some of the wellness resources available to help you thrive.


Have questions about Kaiser Permanente?

Talk to an enrollment specialist. We're here to help. Call us at 1-877-580-6125, Monday through Friday, 5 a.m. to 8 p.m. and Saturday and Sunday, 7 a.m. to 3 p.m. Pacific time (Closed major holidays)

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